Position: Client Services Representative

Office: Insight Risk Management-Cordova

Location: Cordova, TN

Client Services Representative—Cordova, TN

Correll Insurance Group has an immediate position for a full-time full-time Client Services Representative at our Cordova, TN location (Insight Risk Management).

About Correll Insurance Group: 

Correll Insurance Group is a full-service independent insurance agency serving customers throughout the southeast and nationwide. Our agency provides a one-stop service for all insurance needs while bringing a unique mix of local knowledge and service combined with the depth and resources of a nationally licensed insurance agency. Correll Insurance Group offers a wide array of personal insurance and commercial insurance. Additional specialties include life insurance, group benefits, surety bond solutions, and much more. We have access to a network of best-in-class agency leaders, risk management professionals, and insurance solutions while still delivering the personalized service of a small agency.

Job Summary: 

We are currently seeking an entry-level customer service representative to support our commercial lines division. The position is designed to teach the business of insurance so that additional responsibilities can be assigned as quickly as possible, based on the individual’s ability to be a team player, grasp insurance concepts & a demonstrated desire to grow professionally. The individual hired will initially work with a primary trainer, but over time responsibilities will expand to support multiple account managers, including electronically marketing a client’s account with various insurance carriers, in order to obtain the best insurance coverage and price for their specific needs. This will allow for exposure to various levels of insurance knowledge, experience, and techniques. This is a great opportunity if you are seeking a career change or are a new college graduate wanting to begin your career.

Essential Duties and Responsibilities:

  • Maintain records according to Agency standards, ensure that procedures are properly followed, and that information is properly documented and readily accessible.
  • Work directly with fellow team members to provide necessary documents, checklists, and other requested information.
  • Use support tools (electronic tasks and expiration/renewal reports) to maintain an organized and effective workstation.

Minimum Qualifications and Experience:

  • Adapt quickly in a fast-paced environment.
  • Customer-focused and team-oriented.
  • 1+ years of professional office experience with a demonstrated record of career progression/additional responsibility; or a college degree, preferred.
  • Work independently and carry out assignments to completion within parameters of instructions given and standard accepted practices.
  • Demonstrate computer proficiency – Microsoft Word & Excel at a minimum
  • Experience with insurance agency software EPIC and/or AMS360 is preferred but not required

Work LocationCordova, TN (Insight Risk Management)

Job Type: Full-time, M-F


  • Competitive Salary
  • Supplemental Pay Type: Bonus Pay
  • Health, dental, and vision insurance
  • FSA option
  • Life insurance
  • 401(k) with company match program
  • Generous Paid Time Off program
  • Paid holidays
  • Employee assistance program
  • Employee discount program
  • Continuing education and training opportunities


If you enjoy helping others and are a compassionate, customer-focused individual, then apply today! At Insight Risk Management we pride ourselves on our outstanding insurance products and customer service, and inclusive work environment for our team.

Apply Using the Form Below

We look forward to hearing from you!

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