Position: Front Desk Receptionist & Information Clerk

Office: SouthPoint Risk-Knoxville

Location: Knoxville, TN

Front Desk Receptionist & Information Clerk—Knoxville, TN

SouthPoint Risk, a member of Correll Insurance Group has an immediate position for a full-time Receptionist and Information Clerk in our Knoxville, TN location.

About Correll Insurance Group: 

Correll Insurance Group is a full-service independent insurance agency serving customers throughout the southeast and nationwide. Our agency provides a one-stop service for all insurance needs while bringing a unique mix of local knowledge and service combined with the depth and resources of a nationally licensed insurance agency. Correll Insurance Group offers a wide array of personal insurance and commercial insurance. Additional specialties include life insurance, group benefits, surety bond solutions, and much more. We have access to a network of best-in-class agency leaders, risk management professionals, and insurance solutions while still delivering the personalized service of a small agency.

Job Summary: 

The ideal candidate for this position is to answer insurance inquiries and provide information to customers and other interested parties regarding activities conducted at our Knoxville office, and employees within the organization.

Essential Duties and Responsibilities:

  • Operate telephone to answer, screen, or forward calls, provide information, or take messages.
  • Greet persons entering the establishment, determine the nature and purpose of the visit, and direct or escort them to specific destinations. Customers, Patrons, Visitors, etc.
  • Receive payment and fees, and record receipts for services.
  • Collect Deposits
  • Interacting With Computers.
  • Performing Administrative Activities
  • Processing/Documenting/Recording Information using supportive tools such as Document Management System
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Sort and Distribute incoming mail.
  • File documents or records.
  • Prepare business correspondence.
  • Provide notifications to customers or patrons.
  • Record personnel information.
  • Send information, materials, or documentation.

Minimum Qualifications and Experience:

  • 1 to 3 years experience as a Receptionist and Customer Service or similar is preferred
  • 1 to 3 years experience with Customer Service or similar is preferred
  • Desire to obtain a Property and Casualty Insurance License within 6-12 months of employment to assist with Personal Lines Insurance. Correll Insurance Group can assist in the scheduling of pre-licensing course(s), exams, applications, etc.

Work Location: Knoxville, TN (SouthPoint Risk)

Work Type: Full-time, M-F


  • Competitive Salary
  • Health, dental, and vision insurance
  • HSA option
  • Life insurance
  • 401(k) with company match program
  • Generous Paid Time Off program
  • Paid holidays
  • Employee assistance program
  • Employee discount program
  • Continuing education and training opportunities


If you enjoy helping others and are a compassionate, customer-focused individual, then apply today! At Correll Insurance Group we pride ourselves on our outstanding insurance products and customer service, and inclusive work environment for our team.

Apply Using the Form Below

We look forward to hearing from you!

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