Position: Insurance Claims Processor

Office: McInturff, Milligan & Brooks

Location: Greeneville, TN

Insurance Claims Processor—Greeneville, TN

Correll Insurance Group has an immediate position for a full-time Insurance Claims Processor in our Greeneville, TN location (McInturff, Milligan, & Brooks).

About Correll Insurance Group:

Correll Insurance Group is a full-service independent insurance agency serving customers throughout the southeast and nationwide. Our agency provides a one-stop service for all insurance needs while bringing a unique mix of local knowledge and service combined with the depth and resources of a nationally licensed insurance agency. Correll Insurance Group offers a wide array of personal insurance and commercial insurance. Additional specialties include life insurance, group benefits, surety bond solutions, and much more. We have access to a network of best-in-class agency leaders, risk management professionals, and insurance solutions while still delivering the personalized service of a small agency.

Job Summary:

Insurance Claims Processor will assist the Claims Adjuster in the service of new and existing claims. Handling phone calls regarding claim payment status while exhibiting friendly professional customer service. Assist Claims Adjuster to process claims notifications, bills, and other mail. Additionally support the Claims Adjuster will all related functions of support for the claims within the agency.

Essential Duties and Responsibilities:

  • Answer Phone Calls from customers to assist with claim payment status
  • Process Bills
  • Check and Process Mail
  • Process incoming requests for additional information
  • Prepare and assist Claims Adjuster with everyday tasks
  • Process and record new insurance claims and any corresponding notifications
  • Modify, update, and process existing claims to reflect any changes.
  • Maintaining files for each claim.
  • Correspond with Claims Adjuster to obtain information or inform them of claims status or changes.
  • Other responsibilities as needed to support the Claims Adjuster and other members of our office team.

Minimum Qualifications and Experience:

  • 1 to 3 years experiences of Customer Service experience (in any industry) is preferred
  • Clerical Experience
  • Excellent Phone, Computer, and Communication Skills

Work Location: Greenville, TN (McInturff, Milligan, & Brooks)

Job Type: Full-time, M-F


  • Competitive Salary
  • Health, dental, and vision insurance
  • FSA option
  • Life insurance
  • 401(k) with company match program
  • Generous Paid Time Off program
  • Paid holidays
  • Employee assistance program
  • Employee discount program
  • Continuing education and training opportunities


If you enjoy helping others and are a compassionate, customer-focused individual, then apply today! At Correll Insurance Group we pride ourselves on our outstanding insurance products and customer service, and inclusive work environment for our team.

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We look forward to hearing from you!

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