COVID-19 Announcement

Correll Insurance Group is committed to the health and safety of our associates and clients as we face these uncertain times with the spread of COVID-19. Our offices are open for business, but please keep in mind that we can always be reached via telephone or email. If you need to make an insurance payment, please consider either paying online or mailing a payment. We believe that social distancing is just another vital tool in preventing the spread of this virus. We are committed to protecting what matters most in our communities.

Data Security 101 For Independent Agencies

At the same time technology has significantly raised customer expectations about interacting and doing business with companies online, both the threats to customer data and regulations regarding its protection have grown exponentially. Indeed, while technology certainly provides opportunities to improve customer satisfaction and increase business efficiency, it also presents serious challenges for independent insurance agencies.

Because insurance agencies obtain and handle their customers’ important financial and private data, they are prime targets for hackers who want to access this information. Preventing a data breach and safeguarding private data has become an essential part of the insurance industry.

Independent agents and brokers are impacted in several ways. To effectively compete with national carriers, independent agencies have pressure to invest in technology and new user-friendly digital platforms that customers have come to expect. They must ensure they are complying with all federal and state regulations regarding securing the private data that is obtained through these platforms, from credit card payment information to social security numbers and driver’s license numbers.

But protecting the data an independent agent obtains and stores is not the only concern. Because independent agents and brokers work with numerous carriers, the risk of any of the carriers for whom they sell policies being breached also poses a risk to the reputation of the independent agent who sold the policy. Independent agents should be aware of the history of the carriers they represent. If they have experienced a data security breach, find out how they responded to the incident and what they have done to ensure it does not happen again.

Regulations independent insurance agents should comply with may include:

  • Payment Card Industry Data Security Standard (PCI DSS)
  • Sarbanes-Oxley
  • Gramm-Leach-Bliley Act

Many states have additional regulations, as well. For example, in South Carolina, the S.C. Insurance Data Security Act also applies to independent agents and agencies. This is an important state law that requires all data breaches to be reported to the state Department of Insurance and requires most agencies to conduct a risk assessment.

If you have questions about data security, regulations and/or threats, you should seek professional guidance. There are many data security firms that specialize in working with insurance businesses. The Big “I” or your state trade association are also great resources.

Find A Local Agent

Looking for a trusted insurance partner you can count on? Look no further. Correll Insurance Group is here to serve you as we have served many generations throughout the Carolinas over the past 80 years. Our teams of independent insurance agents look forward to providing competent, competitive, and caring service that’s also convenient for you or your business.


Adams, Eaddy & Associates

Columbia, SC
(803) 254-9404
branch details

Carter Glass Insurance Agency

Raleigh, NC
(919) 747-4673
branch details

Cashiers Insurance Agency

Cashiers, NC
(828) 743-2209
branch details

Chandler Insurance

Simpsonville, SC
(864) 232-1591
branch details

Citizens Insurance Agency

Anderson, South Carolina
(864) 226-0354
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Correll Insurance Group of Bluffton

Bluffton, SC
(888) 668-8082
branch details

Correll Insurance Group of Gaffney

Gaffney, SC
(864) 489-5788
branch details

Correll Insurance Group of Hilton Head

Hilton Head Island, SC
(888) 668-8082
branch details

Correll Insurance Group of Inman

Inman, SC
(864) 472-2129
branch details

Correll Insurance Group of Rock Hill

Rock Hill, SC
(803) 324-2984
branch details

Correll Insurance Group of Spartanburg

Spartanburg, SC
(864) 583-5445
branch details

Correll Insurance Group of Summerville

Summerville, SC
(843) 486-8711
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Correll Insurance Group of Union

Union, SC
(864) 429-8819
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Fields Insurance

Columbia, SC
(803) 708-3775
branch details

Gardner Associates Insurance

Columbia, SC
(803) 978-2000
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J. Mark Bowery Insurance

Kingsport, TN
(423) 288-8347
branch details

Jerome and Summey Insurance Agency

Brevard, NC
(828) 884-4161
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John T. Cook & Associates – Loris

Loris, SC
(843) 756-7460
branch details

John T. Cook & Associates – Myrtle Beach

Myrtle Beach, SC
(843) 626-9491
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Landrum Insurance Agency

Landrum, SC
(864) 457-3328
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Lowcountry Insurance Services

Beaufort, SC
(843) 522-2020
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The Phoenix Company

Winston Salem, NC
(336) 765-9332
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SFI Group - Sneads Ferry

Sneads Ferry, NC
(910) 327-3388
branch details

SFI Group - Surf City

Surf City, NC
(910) 329-4443
branch details

United Insurance Agency

Laurens, SC
(864) 984-4548
branch details

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